Photos and / or Videos are still showing in the native Photo app

Unfortunately Apple restricts developers from moving, deleting or altering in any way images stored in the native photo app.

This means that after you import them into Picture Safe you will need to quit and go into the photo app to manually delete them.

A small inconvenience but far outweighed by the benefits of guaranteed privacy and the peace of mind Picture Safe provides :)

NB: Of course this is not an issue if you are using Picture Safe to import images direct from your PC/Mac via the Web Access (wireless) feature or USB Import.

The Settings button has disappeared

Occasionally we get emails like this. Basically the default setting if you type the wrong password takes you to a decoy area with a gallery of images meant to distract unauthorised people trying to get into your safe.
 
In this area there are NO SETTINGS. This is intentional.
You can read more about Snoop-Stopper below.

What is Snoop Stopper ?

Snoop Stopper is an original (and now much copied :) security feature of Picture Safe.

When turned on via settings it provides access to a 'dummy' version of the app containing an assortment of G-rated images.

The purpose is to serve as a decoy for overly curious people intent on finding out what you have stored in Picture Safe.

Snoop Stopper is configurable via the settings button. Users can specify:

- Number of wrong password attempts before users are taken to the safe area

- Set a unique password for immediate access to Snoop Stopper.

Furthermore users can also load Snoop Stopper with images they choose themselves.

Where did the USB client go ?

As of iOS 4, USB transfer is now natively supported from within iTunes and so the stand alone client is no longer needed.

Files can be transferred using the 'File Sharing' section in iTunes.